Student Complaint Resolution

Student Complaint Resolution

Process

Nazarene Bible College is concerned that students are treated with dignity and justice. Should a situation arise when a person feels he or she has been treated unfairly, a process of appeals exists to provide a fair consideration of the situation.

Any student who feels that he or she has been treated unfairly or inappropriately should request a "Question, Concern or Complaint" form available from the Office of Student Success or online through the Student Resource Center (https://nbc.edu/go/qcc). You must login if you are not already. The form should be completed and submitted to the provost. A course of action regarding the complaint will include directing the information to the person best positioned to address the concern. This may require interaction with the Student Care/Conduct committee or other pertinent committees. If the concern is referred to a committee the student will be informed of the committee's decision in writing.

Appeals

Should the student wish to appeal the decision, he or she can resubmit the "Question, Concern, or Complaint" form and provide additional information or rationale. A copy of the form will be sent to the President's Cabinet for final review and resolution. The President's Cabinet is the highest level of appeal.

If the appeals process does not provide the outcome desired by the student, they can submit a complaint to their state's office of higher education.

Title IX Complaints

Title IX complaints involving violence and/or harassment both with and without sexual connotations should be reported immediately to the Title IX Coordinator.

Mrs. Shirley A. Cadle

Mrs. Shirley A. Cadle

Title IX Coordinator and Vice President for Finance